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Jim
I placed an order for 2 pizzas and when they arrived they weren’t even lukewarm. I contacted door dash and was issued a $4 refund. That’s less than what I tipped the driver. When I called customer support I was told after 3 days they couldn’t do anything. It hadn’t even been 48 hours. Twice I was told a supervisor would call me back but no one did. I chatted with someone on the website and was told again that someone would now contact me in 24 hours. I know they are stalling till 3 days has passed and then tell me they can’t do anything. It’s their way of not making things right. This is not customer support but a scam. Funny thing is all I wanted was a little more of a refund not a complete one.
2 years ago
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DoorDash has a 1.3 average rating from 24,051 reviews