WS
Doordash is T-R-A-S-H. I found out through my PayPal statement that they've been charging me for the last two months for their stupid loyalty program called Dashpass. Never in a million, billion years would I EVER sign up for such a program given the subpar service I've experienced on their platform. Needless to say, I got on the phone with customer service to get the charges refunded. To add insult to injury, they can't even employ Americans in their call center. I spoke to a man with a heavy Indian accent named "Nick." He took my information and proceeded with the refund process. He then informed me the most recent charge had been reversed. I asked him about the older charge. He claimed that because I got the benefit on one of my orders he couldn't give me a refund on the first month's $9.99 Dashpass charge. Keep in mind, this was unauthorized. I did NOT sign up for this program. I was LIVID. I said I'm never using Doordash again and I deleted my account once I was off the phone with "Nick." This company should be ashamed of themselves. I feel like I was cheated. Don't use them. They will rob you blind.
1 year ago
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DoorDash has a 1.3 average rating from 21,236 reviews

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