This isn't true in most cities but the deliver ppl in Chicago are absolute morons. Half of them deliver to the wrong address or a random sidedoor I don't know about. Most recently, I ordered Boston Market--15 mins away at most. The first dasher assigned absconded with my food and disappeared. The 2nd one prioritized a different delivery over mine and let the store close before picking up my order. Then I was only partially refunded and $5 was given to me as credit rather than the full total as a total refund. I can't begin to tell you how incompetent Chicago delivery personnel are.