Jasmine Ballew
I believe I have ordered through Door Dash 3 times, and twice they have delivered my order to the incorrect location. They were in the right neighborhood, but wrong address both times. At least they snap photos so I can get a general idea of where my order was dropped off at. Both times, I had to send my kids on a search around the neighborhood to locate our food. You would think that as much money as this food costs just using the app that the delivery drivers would be more accurate. I mean, double, triple check before you leave the food at the door to ensure that you are at the correct location. I pay extra for this service when I absolutely need it, so I do expect some accuracy in regards to delivery. Customer service was helpful for my last order. They refunded me the delivery fee plus gave me a $5 credit towards my next purchase. However, I will probably never use Door Dash or any other food delivery company again. This is too much of an inconvenience. Next time, I will just go get the food myself.
11 months ago
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DoorDash has a 1.3 average rating from 21,263 reviews

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