I was extremely dissatisfied with the customer service I received from doordash. I have clear instructions in my profile that tells the Dasher where to deliver my food. Unfortunately a Dasher did not read those instructions and left my food somewhere else. I reached out to doordash to let them know only to be told sorry no compensation can be given. I was not seeking compensation. I felt that the doordash didn't hear or tried to understand the complaint that I had. I've also left comments on the order itself with again a response of sorry no compensation can be given. I'm truly dissatisfied with the service that I received with doordash. As customers of the service we pay fees to use the service and to not be satisfied and not be heard was not only frustrating but disheartening. What happened to the days where companies actually cared about their customers. Do better DD
1 year ago
DoorDash has a
1.3
average rating
from
23,701
reviews