I had ordered something from Petco , who had door dash deliver it to my house. The guy who delivered my order had brought me the wrong order. He had just left so I quickly called him and told him that he just delivered the wrong order to me. He said sorry and there was nothing he could do about it because he was in a hurry to make it to his next delivery. When I put in my order which was a small one I included a $10.00 tip. So I called door dash and the customer service guy I talked to was borderline rude and in a big hurry to get me off the phone. When I asked about the $10.00 tip I had left, because there was no way the driver deserved it he told me he sent my tip back to Petco. I don’t believe Petco did the tipping but I did. So sure enough I was not credited back my tip. I will NEVER deal with door dash again! Yes I got to talk to someone about my problem immediately when I called but their customer service sucked!
1 year ago
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