I order frequently and usually have no issues with my orders. If an item is missed or not in stock, I am refunded the money right away. Recently, they had a promotion available when I went to create my next order, up to a $20 value. I left my cart sit over night and the next day when I went to place it, the promo just was gone.. disappeared! It was a Father's day promotion and Father's Day still hadn't happened yet so I would have thought it would still be there the next day to apply to the order. I brought it to customer service's attention who are the least bit of helpful and they needed a screenshot as proof of the promotion, which I didn't have. In the end, they ended up saying the promotion had reached its max limit and they were unable to compensate me for it.. I placed the order without the promotion. The next day, I go back onto the Doordash app and the promotion was there again!! I definitely feel that I got intentionally scammed out of a promotion just from leaving the items in my cart sit too long. Be careful if you are not planning to place your order right away and take screenshots when you are applying the promo at the time in case it just vanishes like it did for me and you miss out on savings for no apparent reason!