I placed an order on DoorDash for dinner this evening and got someone else's order. I called DoorDash; while I was on the telephone with the representative, he told me he would credit my account so that I could order dinner when we finished the call. He also mentioned that I would have to order it from somewhere else because Red Lobster was closing. That was at 7:15 PM.
DoorDash CUSTOMER SERVICE +1 8O5 41O 56OO
DoorDash PHONE NUMBER +1 8O5 41O 56OO
DoorDash 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢
DoorDash 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢
I did not receive the credit, so I called back. I spoke to a different representative who told me I would have a refund within the hour. I received an email asking for a picture of the food I received, and I responded with the picture.
Meanwhile, the food got cold, and it wasn't food I would ever order, but I tried to eat it and couldn't.
Eventually, I received an email stating that I was denied a refund. When I responded to the email, I got an immediate reply that the case was closed.
I called DoorDash again, explained what happened, asked for a refund, and was put on hold. Then they hung up. I still haven't had dinner or a refund. It's 11:45 PM.
8 months ago
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