Anonymous
I've ordered from Doordash a couple of times in the past and I was fairly satisfied those times. Last night I placed an order - it had been quite a while since I had ordered previously and I forgot that there was a credit card on my account for auto-charging. The order confirmation page did not say anything about my credit card being charged. Therefore, my brain defaulted to the same type of thing as the pizza places near me where I pay when they deliver. Thus the folks that I ordered for all gave me cash and when the Dasher showed up, I paid him that cash. Anyone looking at the amount of that cash and seeing it was just a bit of change over the total price of the order itself, should have known that the bills were definitely not just a tip. Any Dasher with any scruples at all, would have re-rung the doorbell and told me of my mistake - rather than just keeping all of that cash and taking off. Luckily the company itself has some scruples and they refunded my credit card -- and hopefully they will discipline the Dasher. I will be removing the credit card from my account - now that I see that is an option - and simply provide the info again each time I order.
4 years ago
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