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Anonymous
I like the restaurants DoorDash has on their app but they are constantly leaving food off my order I don't know who's taking it but I seldom have that problems with the other apps I use. And then when I do ask the food to be delivered it's impossible to get that you generally have to have a refund and then they don't consider that you tip the waiter pay deliveryy f e es etc. There is no phone to reach them it is very hard to use their online chat and when they do find different email they want even more information which you have to use to chat again to give them you can't respond directly to the email. So I finally after going through this for about 8 months I finally canceled my account it's not worth all the time and effort to get a little bit of food was taken off the order constantly DoorDash has great restaurants but their customer service is terrible and for me it's not worth spending hours on the phone or email trying to get it corrected. You used to be able to contact them on the phone but now you can't even do that so it's worse. And they blame it on the virus but they've had poor customer service long before the virus came into effect
5 years ago
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DoorDash has a 1.3 average rating from 24,066 reviews