I ordered from Chipotle today. My driver Tracy came in the exact time it stated the order would be delivered. When I opened my bag, I was missing two items. I called Tracy who stated I would have to call Chipotle as that was the bag she was given. I called Chipotle, who expected me to come back and pick up my last two items. Really? Why would I have ordered delivery if I wanted to pick it up. Tracy then called me back and offered to go back to Chipotle to pick up my items when she heard that Chipotle expected me to pick them up. She was back within 20 minutes of dropping off my food originally. Excellent service from Tracy in 43528. Highly recommend.