I started a dashing only a week ago and now have had 76 deliveries. I come from a restaurant background and have approached each delivery with the mindset that I want to make each customer feel appreciated and provide them with an excellent experience. I am mindful of the typical complaints that we received in the restaurants each day ex. Missing items, condiments, straws etc. I even keep extra of these items in my car just in case. I constantly communicate with each customer via text especially if there is any kind of delay and thank them for their business. I have personalized stickers made for each bag with my name and contact information in case their is a problem after the fact. I am just trying to take the things we ourselves expect when we go out to eat and incorporate them into each delivery. Hot quality food with fast and genuinely courteous service.