Anonymous
To start off, we never did get our food. We got a phone call from someone in our neighborhood about 3 hours after our order was supposed to be delivered. (My phone number was on the receipt attached to the bag) The neighbor said they just arrived home and saw the bag on their porch. Of course we didn’t go get the food since it had been sitting outside in 95 degree heat for a few hours. The only reason I am giving them 3 stars is because after calling the customer service number, they DID refund my full purchase price within a couple of days. I highly recommend that Doordash drivers not only text you when the food has arrived, but also take a picture of the bag on the porch. That could clear up a lot of issues. The neighbor’s house that our food went to had the same house number as our house, but it was a totally different street. Really?! Lastly, our Doordash delivery person didn’t bother responding to our text saying we did not get our food. She gets zero stars.
3 years ago
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