I am a new customer and have used them several times over the last month. The delivery service and the food have been good. I order food on my phone, and it just appears on my porch like magic! Quite simply, it is a dream come true. That being said, it is pretty good as it is. Last night however, my dream turned into a nightmare: I ordered food at 6:04 and it arrived at 8. Needless to say, it was soggy, cold, and tasted horrible. It was so bad that most of it went in the trash. Paying $60 for horrible food and being left hungry was not fun. Very disappointed. BUT - when I contacted them, DoorDash immediately gave me a credit for my full purchase. So in summary, 95% of the time the service has been great, and they promptly corrected the issue when there was a problem. I would recommend. :)