We have a corporate business account and order thousands of dollars a week with DoorDash. Our orders have been only partially delivered numerous times, we have been disconnected when we call DD customer service more than once, and whenever we speak with a rep there is no true solution. There only suggestion is for us to call the dasher to ensure that they pick up everything...isn't that their job and what we are paying for? Overall just a disappointing experience - customer service, deliveries, drivers (people not wearing masks). There seems to be no sense of true empathy or urgency to care or help their customers, even the ones that spend thousands of dollars every week with them.
4 years ago
DoorDash has a
1.3
average rating
from
23,590
reviews
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