Such a bad experience and worst consumer service ever. I have been trying to understand why I ended up paying more than the price advertised in their website. It’s been 5 weeks now. They don’t want to refund the difference because the tank was supposedly not full. Each time there is a different contact person to whom I must explain the situation all over again and send all documents again. Waste of time and money. Don’t trust DoyouSpain or Thrifty / Hertz, the compagnies they work with. I was also charged one extra day because when I returned the car, there was no one at the desk. I dropped the keys into the key box and now they are asking to prove I returned the car before 3pm. Do NOT rent from them. It's a dishonest company.