I DoYouSpain have charged me twice for one car rental and are refusing to refund me. Each time I’ve called them I’ve spoken to a different person. They all say it’s out of their hands although they also say they don’t have any manager so I’m struggling to know whose hands my case is in. Unprofessional is not adequate to describe their response to what was a duplicate payment made because of their misleading correspondence. I’m waiting for my refund.
4 years ago
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