Booked a car for two weeks with the wrong pickup time, honest mistake from my side. We arrived with boat to Dénia at 13:15 and the took a taxi to Alicante. I arrived 6 hours later than the pickup time and my booking was cancelled and doyouspain kept all the money. The funny thing is the car I was going to take was still available at the car rent company. So basically I had to pay for the same car again. This is a deceiving business decision doyouspain has made to earn more money. They basically get to keep all the money and don’t give anything to the car renting company. They earn more money when people miss the booking time than when people actually make it to the booking. My advice is just do the search on doyouspain, but then contact the car renting company directly and they will for sure match and give you a better deal. I could not reach the customer service at all. For your own good and for your pocket avoid doyouspain at all costs.