Booked a car for 2am pick up. Arrived at pick up area in Alicante airport at 2.33am as flight was slightly delayed and car hire office was closed. No one answered calls or emails. Got taxi for 90e to our accommodation. Made out way to airport next day to collect car, another 90e in taxi.. and they said office closes at 2am so it closes at that time and as you were not here before that time so, it is considered a no show and u lose all your money. They were soo unhelpful and unapologetic. Other families in same position. Very stressful. Will never use this company again.