ATTENTION!!!! Under no circumstances should you order online !!!!! Unfortunately the goods arrived incorrectly and returns are apparently only possible at your own expense. Strangely enough, the homepage does not work with returns, neither the support really helps you! Both pairs of HAVAINAS have the wrong sizes (the EUR Sizes are WRONG!) Furthermore, the goods were delivered without a delivery note and dirty packaging. The return is made as complicated as possible, it already seems as if it had been made deliberately difficult so that man gives up after hours. The customer service chat is incompetent and anything but helpful, refer to the website and empty the cache instead of helping! The support via Email writes I should just send the goods back at my own expense and refer to the homepage. Really bad customer service!