“Never use this company!
sent my the wrong size and charged me £15 for returning the item!
had to chase and chase for a refund and send pictures as it wasnt my fault. Still didnt care and wanted me to pay £15 for their muck up!
AVOID COMPANY!”
“I did their referral program. I waited and waited for them to give me excuse after excuse. A month later I don't even care anymore. I just assume that they are a scam site on the referral end of it. Shein and Temu would never do this to their customers. if I could give no stars I would have given them none”
“Beware of this company like fire!
They only send the items a month later! Their items do not look at all beautiful as in the pictures! Plus, I got a used and broken item from them that someone else used and I paid a lot of money for it! It would not be profitable for me to return the item and when I contacted their customer service they offered to give me a refund of only 2.5 euros which is simply a shame and disgrace and stinginess for a huge company like them that turns over millions of euros and it is also not at all fair on their part. No problem, they lost me as a customer and I will not recommend anyone from my country to buy from them and I will continue to write negative and justified reviews about them all over the internet. They messed with the wrong person! Shame on them!”
“I've just recieved my items. I wasn't aware that this company was based in a different country to where I live, but the items came in very quick time considering! Super happy with my purchase and will be using again.”
“Really disgusting service due to returns
I bought an item for…
14.99 item
5.99 shipping
1.29 discount
19.69 total
I’d didn’t like the item & wanted to return in order to return through there web was a cost of
£11.49
I was really annoyed at this not only that they was taking VAT off the item that was sold so they would only give me a refund of
£12.49
& costing me 11.49 to return id only get back
£1 overall
Would never shop there again”
“I ordered one ladies jacket, for R1299 and checked what the delivery cost will be, delivery for one jacket was R1100, then I added one male jacket to my parcel, delivering to the same address, 2 jackets, one parcel and dressinn added another R1100 to delivery. But why?!
Schocking?!”
“The shipment arrived without any problems, but... the ordered Adidas sneakers turned out to be too small (although the old ones in this size were ok) and here is the clue to the problem - the return. The information regarding the return states its cost "from 8 euros". The word "from" turns out to be crucial. Like in any other store, I click return, form, etc., and at the end the cost: ~40euro - I thought it was a joke, but unfortunately not. Returning it to Dressinn would cost me almost as much as the shoes themselves. I warn against this company and I absolutely do not recommend it! (unless someone is 100% sure of the size and is lucky to have never received a defective product)”
“This guys are criminals...i paid for a shirt on 30 jan 2024,& still haven't got my order,today is march 1,i havent received my order,plus you cant contact anyone.order #45807789. Buyers beware,dont buy ANYTHING from dressin website!!!”
“Those of you who have ordered I am very sorry but for those who haven’t please don’t try, I ordered some sneakers 2 months back and I haven’t heard a word from the stupid organisation of scammers. We need to help each other and take them down”
“They shipped the product to the wrong country.
I informed them, and sent multiple emails with enquiries. My emails were not read, because the contents of them were never addressed. Instead, strange generic, off-topic emails were sent.
Eventually I spoke to someone on the chat page, they informed me I'd get a refund. Which I didn't want, I'd been waiting for a winter jacket for 3 weeks now.
Then they suggested I buy the jacket again, which I couldn't as I didn't have the cash as I already spent it on the original one.
I then asked if they could secure it at the original price, as it was on discount when I brought it. They refused.
Essentially, they sent it to the wrong country, didn't communicate with me, forced a refund upon me, wanted me to then buy it again before being refunded at a significantly higher price.
Avoid this company, good deals are not worth this level of customer care.”
“This is my first time to order from Dressinn and most probably the last. I ordered a pair of Hugo sneakers on 22 Sept 2023 and it was supposed to be delivered between 4 to 9 October 2023. On 4 October I checked the status of the shoes and I found out that it is still not dispatched from the warehouse. I contacted Dressinn to enquire, they told me that the shoes is out of stock and they are waiting for a supplier to provide them. And since then they have been asking me either to wait more (without telling for how long) or to cancel the order. I asked them to check with the supplier and get back to me with estimated time, so I can decide whether to wait more or not but they do not want to do that. Very bad service and very bad customer service. What is worse than all of this is that as I am writing this review on 10 October (1 week after I have raised this issue with them) the shoes are still appearing on the website as available and anyone can order them again. It is either a scam or complete carelessness.”
