“I ordered one ladies jacket, for R1299 and checked what the delivery cost will be, delivery for one jacket was R1100, then I added one male jacket to my parcel, delivering to the same address, 2 jackets, one parcel and dressinn added another R1100 to delivery. But why?!
Schocking?!”
“The shipment arrived without any problems, but... the ordered Adidas sneakers turned out to be too small (although the old ones in this size were ok) and here is the clue to the problem - the return. The information regarding the return states its cost "from 8 euros". The word "from" turns out to be crucial. Like in any other store, I click return, form, etc., and at the end the cost: ~40euro - I thought it was a joke, but unfortunately not. Returning it to Dressinn would cost me almost as much as the shoes themselves. I warn against this company and I absolutely do not recommend it! (unless someone is 100% sure of the size and is lucky to have never received a defective product)”
“This guys are criminals...i paid for a shirt on 30 jan 2024,& still haven't got my order,today is march 1,i havent received my order,plus you cant contact anyone.order #45807789. Buyers beware,dont buy ANYTHING from dressin website!!!”
“Those of you who have ordered I am very sorry but for those who havenโt please donโt try, I ordered some sneakers 2 months back and I havenโt heard a word from the stupid organisation of scammers. We need to help each other and take them down”
“They shipped the product to the wrong country.
I informed them, and sent multiple emails with enquiries. My emails were not read, because the contents of them were never addressed. Instead, strange generic, off-topic emails were sent.
Eventually I spoke to someone on the chat page, they informed me I'd get a refund. Which I didn't want, I'd been waiting for a winter jacket for 3 weeks now.
Then they suggested I buy the jacket again, which I couldn't as I didn't have the cash as I already spent it on the original one.
I then asked if they could secure it at the original price, as it was on discount when I brought it. They refused.
Essentially, they sent it to the wrong country, didn't communicate with me, forced a refund upon me, wanted me to then buy it again before being refunded at a significantly higher price.
Avoid this company, good deals are not worth this level of customer care.”
“This is my first time to order from Dressinn and most probably the last. I ordered a pair of Hugo sneakers on 22 Sept 2023 and it was supposed to be delivered between 4 to 9 October 2023. On 4 October I checked the status of the shoes and I found out that it is still not dispatched from the warehouse. I contacted Dressinn to enquire, they told me that the shoes is out of stock and they are waiting for a supplier to provide them. And since then they have been asking me either to wait more (without telling for how long) or to cancel the order. I asked them to check with the supplier and get back to me with estimated time, so I can decide whether to wait more or not but they do not want to do that. Very bad service and very bad customer service. What is worse than all of this is that as I am writing this review on 10 October (1 week after I have raised this issue with them) the shoes are still appearing on the website as available and anyone can order them again. It is either a scam or complete carelessness.”
“Dressinn is Kaak,orders two items separate but I only get the status update for the second order, itโs been more than a month now not getting my orders.”
“Delivery failure, no support.
I ordered an item in April and have not received it after 3 months. When I inquire, I am only told to "wait". I cannot even get a refund.I think I donated $120 to them.”
“took nearly three weeks to arrive and then costs ยฃ12 to return an item. I had no idea this company was not in the UK until after ordering-the should be made to start this before ordering and their return costs”
“I feel deceived. I thought this shipped from local, United States because the carrier is USPS. But this ship from Netherland. I wear size L, but the size L I received is way too Large. I have to pay my own shipping fees to return, $33. If I remember right, I requested exchange but did not receive any response, just asked me to pay about $33 dollar shipping fee to return. Men, why would I buy from this merchant, it took longer time to receive and pay so much to return. DECEPTION AND DISHONEST”
“I've ordered 3 pair of jeans to be sent to Israel at 09/04/23. checking nonstop on the track of the shipment it is still stuck in Netherland. i've call the costumer service time and again. in one of the calls she even said that it is still in spain. they don't care and don't take responsibility on shipping the package to israel.
ืืฉืืืจ ืืจืืง. ืฉืืจืืช ืืจืืข. ืืืืืื ืชืงืืขื ืืืืื ื, ืืื ืืคื ืฉืืื ืขื ืฉืจืืช ืืงืืืืช ืืื ืขืืืื ืื ืืฆืื ืืกืคืจื”
“They are crooks. My order 37494976 have not yet been delivered. Have been waiting since the 23rd of March and still nothing. They have poor communication skills and customer service. I would advise you to play far away from this company.”
“First tgey do not speak english.
My bra size were incrrect on mh irder.
Went to help desk all the go to places if you have a question. Abd the conversation aoways ends with"sirry we do not understand. How the heck must i put my boobs in a 36b when i am a E. It seems that they don't have the size you requested and send youany size they have available.
Donners so die moer in.”
“I have ordered my timberland boots on the 16 jan estatimated date were between 25 to 30jan,they didnt arrive i called several times the agents were extremely rude i paid R1761 plus R728 for shippment,eventually i received my parcel they asked me to pay another R890 if your from South africa stay away from this crooks i will never order.”
