“I wish to read all these reviews below before to deal with this company. Many people with the same issue. WHAT A SHAME!
I made a purchase which suppose to be in Canada Dec. 7 to Dec 13 as
they indicate in their web site and still as today Jan. 12 waiting for delivery.
I have send several email to their customer service and the excuse it is: covid and covid delays.... They do not know where it is or if it is lost! I AM NOT SURE IF EVEN THEY SEND THE ITEM TO MY COUNTRY??? Even they refuse to give me my money back! It is a not responsible company to deal with.. I wish I knew....
Order number: 27056860
Date of order: 2021-11-30”
“I ordered the item on November 25, 2021 and supposed to deliver by Postnl but still have not received it. It was a month ago and tried to Gmail them but nobody replying my questions. If I had read the website earlier than I would not buy it. I will not recommended people order things from this site.”
“Best experience ever with dressinn!!!
I ordered on the 17th of October and my order arrived on the 25th of November it got late with some few days because it was supposed to arrive on the 9th
I'm happy with my package i got exactly what i ordered
However It wasn't delivered on my house I was told to go check my nearest post office and i did that but didn't find anything the first time. I went again and i found it
I'm in South Africa by the way
I guess people should also go check their nearest post office regularly because even my track still says in transit and there are no updates yet i got my parcel”
“order 26376315, which was paid on 10/31/21, was never sent to me. There are always standard answers to my 10 requests: the goods are delayed, wait, etc. Once the operator in a letter confirmed that they would send on 12/13/21, but of course, they did not send anything.
The bottom line: the store is scammers who use your money without interest. They trade in air. It is surprising that the Spanish law enforcement did not pay attention to him.
I canceled the order, waiting for more than 2 months to receive the order is too much. Moreover, I am sure that they will never send it.
Now a bot representative will come in the comment and reply with a standard phrase that we are very sorry, write to us in support, we will check the information, etc.
If the deadline for the return of funds is delayed, you will have to get worn out and contact the supervisory authorities of Spain and Russia (Russian law applies to international stores aimed at working with a Russian audience).
Don't order anything here))”
“Took nearly 2 weeks to arrive but was no mention of this when ordered. Unfortunately when arrived the jeans were too big so I looked into returning them. Then I found out you have to print a return label ( other companies send a return label in parcel) . As I don't have a printer this was very inconvenient but thought OK I'm sure a friend will print it so carried on. Then I found out the big issue they ask you for ÂŁ10.99 return fee. I'll never shop with these again.”
“THE Return Label Does not work!!!!!
THE Return Label Does not work!!!!!! Can not contact customer service!! What is wrong with this company!!! Got wrong shoes, got customs duties to pay for the incorrect order and even can not able to return back the shoes!!!!”
“Do not buy from Dressinn!!!!
I have been in contact with them multiple times in regards of the item arriving damaged because the hat came in a bag instead of a box. I find their answer absolutely not appropriate as I got told that it will adjust itself with time…. I collect hats and first I never received a hat in a bag and second it doesn’t adjust itself.
I’ve asked for a prepaid label for a return as it’s damaged for a full refund and got told it will be at my own expense!! This isn’t acceptable as it’s damaged and it’s their fault and considering that they also advertise 100% garantire satisfied!!! This is so frustrating and false advertising to not talk about its been over a week dealing with this and their bad customer service.”
“The worst customer service, I had a hat delivered in a bad and arrived damaged and they are refusing to give me a prepaid label for a return and full refund. DO NOT BUY FROM THEM!!!”
“I hesitantly placed an order over 2 months ago on August 17, 2021 (website looked dodgy to me but I couldn't find these shoes anywhere else ... should have been a sign) and daily observed "My Orders" page as the delivery status move out from a short time to longer and longer periods with the latest delivery date showing early November. Today I received an email (first communication since ordering) to "... inform you about a delay or a change in the availability of the product(s) purchased." It's changed alright - now it's showing "Might be out of stock". What the hell does that mean? They've had 2 months to figure this out (all the while showing "in transit") and now they magically know they can't get it?
Never again, sucked in once”
