Peter Masombuka
I bought a Dolce & Gabbana derby shoes on March 2021 with order number 2244259 and even bought a route insurance. April 2020 the shoes was at custom as per the tracking info. After 3 weeks I called custom in my country trying to find out the whereabout of my order and I was told to be patient as there is a backlog due to Covid. Two weeks later up to about four months later it was the same response. Eventually I think in July, I got a response from Custom in my country that my order was never received. I then informed Dressing and and I was told the parcel is still transit. A month later I checked with Custom yet again and the response was they never received my parcel yet again. I informed Dressinn and I was told to take the matter up with Route. I filed a claim with route and was told the item is in transit. This September I filed yet another claim with Route and was told to they cannot service me, citing the 30 days policy and told me to go back to Dressinn for them to help me. I furthermore wrote to Dressinn several times and never received any assistance anymore. This time around I receice an extremely poor service as they just ignore my messages and wish people can know about this to be careful with Dressinn. Can you imagine how much a Dolce and Gabbana shoes is worth? Extremely angry with Dressinn...
1 year ago
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dressinn has a 1.8 average rating from 261 reviews

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