after 6 weeks unable to ship an “in stock” item. checked my account and new estimated shipping date was 6 weeks later. never got an email informing of their inability to ship. i cancelled the item on my cart to get the rest of my cart shipped and was charged shipping of 8$ without letting me know they would do that. i contacted customer service and was told that they they not care, that i should not have cancelled an item from my cart if i did not want to be charged for the rest of the order. they do not care about their customers. do not trust them. customer service is a “team”… they do not give you their names, even if you ask… again.. they do not care about building relationships… i had purchased 4-5 times before… but never more.. by the way, my order number is 31841392… and if anyone internally wants to check the conversation with customer service i think it makes a good case on how not to handle a consumer complaint…
6 months ago
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dressinn has a 1.8 average rating from 275 reviews

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Alice, Customer Support

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