If I could give any less than one star, believe me I would. I ordered an expensive pair of shoes through their website and they didn't arrive. They use a cheap delivery company in the UK, Hermes, whose track record is not great. Customer service then agreed to deliver a second pair. They arrived and after several phone calls & emails they decided to refund the delivery charge stating that when the original delivery arrived chez nous they would send DPD to collect it. Two DPD vans arrived today !!! Funny that when they SEND a delivery they opt for the most unreliable , but very cheap service, but when they want their stock back they choose a well known & reliable company. Enough said. I will NEVER shop with them again and would urge friends not to either.