I always thought that Dune were supposed to be a high end company, but I will let you know do not order from them as they will send you out second hand shoes if they are end of line. They are worse than Ebay because their second hand shoes have marks all over them & dirty soles which they sell on the premise that they are brand new. I sent back the faulty second hand shoes to be told that I had to order replacements. I get the replacements before I get a refund to find they are worse than the first lot! I send these back & they send me photos of the shoes that they have in their warehouse that are still second hand. I send back the 2nd lot of shoes 4 days ago & they still haven't refunded my shipping. They say "there's nothing I can do as I have refunded it. What do you want me to do?" although it's through Paypal & there's no refund - I have had the shoes refunded yesterday but not the shipping. What do I want them to do? Refund the shipping - I'm not asking for the world, just what is mine. I would actually like them to also give me back money for wasting so much of my time on this but that isn't going to happen, or at least not say on the phone "there's nothing I can do, what do you want me to do?" like I'm lying about not receiving the refund! So never buy end of stock products from them as they can't guarantee that they are brand new. I bought the shoes in the end from House of Fraser who sent me through brand new ones - they have the protective tissues & cardboard on them which Dune couldn't provide. Dune didn't even send 1 pair in the correct box! Treated like an idiot & an inconvenience when they should just be embarrassed.