Rated 1 out of 5 stars
So I purchased the V8 cordless vacuum…
So I purchased the V8 cordless vacuum from Argos on 17/02/24 took it back because it was cutting out when turned on to max power Argos said because it’s been 29 days since the purchase I needed to contact Dyson customer services which I did I have to say it’s the worst customer service I have ever experienced I was hung up on 3 times then finally spoke to customer service and they said they would replace the hover on exchange I didn’t have a pen handy to write down the reference number they said I’d get a confirmation email never received it called back and they said we have no record of a replacement or exchange so had to go through the whole process again made the customer service agent wait on the phone until I received the email and took the reference number honestly rude customer service maybe Dyson are making so much money now they don’t care about the customer who has just purchased something for £330 pounds it’s not important enough for them!
Date of experience: 18 March 2024
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