NEVER EVER BUY DYSON. If I could give no stars I would. Avoid buying Dyson at all costs, I got my Dyson airwrap almost two years ago, it cuts out all the time from over heating, it has never worked as it should. Decided I should get it fixed before the warranty runs out. My warranty was set up when I received my airwrap as a gift. Serial number provided and an account created. I have had an email from a no reply email address asking for my receipt. Which I clearly don’t have anymore. But I can’t respond because there is no way to respond to Dyson. I have now joined an online chat. Where I’ve been told they need my VAT receipt because the repair is cancelled. Due to no parts being available. NO PARTS FOR A DYSON AIRWRAP THAT IS STILL BEING MADE. So without my receipt, my £650 airwrap goes in the bin? Took me 45 minutes to arrange the repair in the first place, going through pointless questions to somebody that couldn’t speak English. And another 1 hour now sat waiting on a web chat. Who has time for this? I don’t. Pulse waiting in on Saturday for a collection. Why arrange a collection if you need my purchase receipt? Disgusting I have ordered a shark.