Won't be using them ever again. Been purchasing dyson products since 2004. I have recently purchased a AirWrap in December. It was fault from the start. Their customer service is unhelpful. Their warranty isn't worth the advert and they won't refund despite my statutory rights for a refund on a faulty product. They repaired it but the repair didn't work, they won't replace like for like as item is out of stock. They have significant delays in repairs and ignore complaints or messages.