My testimony: Hello! My name is Eliezer Santana. I’m a Spanish man who moved to Wales back in 2020. Years ago I decided to switch careers from translation to IT. After some research, I found about Career Wales and applied for a PLA. My application was successful, and so I started the CompTIA A+ course with E-careers, as it was the recommended starting point for a career in IT. I had been using computers since I was a kid, did my own troubleshooting, and had even built a PC before. I started the course pretty confident in my ability. But I must admit, it was tough regardless. The A+ course covers a wide range of topics, so much so that it is divided in 2 exams. It took me months of intense studying to feel prepared. However, it is a great foundational course. After passing this exam, I went on to take on CompTIA Network+. While it was still difficult in its own right, I found that the skills and knowledge I acquired in A+ made studying for this one much easier. There is quite a bit of overlap in many topics, so I recommended taking these exams as close together as possible. There are also new topics and some are covered more in-depth, but the foundational knowledge from A+ will help you grasp these new concepts quicker. During my process, I needed assistance many times. The programs designed by e-careers will have you fully covered, you will have access to all the tools you need to feel confident and succeed. The course contents are delivered via CertMaster Learn and Labs. These two platforms have all the resources needed for the exam, with Learn being the text-based material and the Labs used for hands-on practice. You will also be assigned a tutor, and for the first week you will have an online class with them. The online platforms are easy to navigate, packed with features, and there is also content that goes beyond the scope of what is purely needed for the exam, but that you will need when you work as a professional. The tutors are also excellent: they are friendly, approachable and true experts in their field, making the classes fun while delivering a wealth of knowledge. Lastly, the support team of e-careers deliver perfect customer service. They always respond promptly, and really want to see you succeed. If you ever have any issues with the course, reach out to them. They really have your back. Today, I have two of the most important certifications on the IT field under my belt, and I am now working towards passing the CCNA exam. And that, in no small part, is thanks to Careers Wales and E-careers. They do a great, very important service: providing people what they need to achieve their career goals, and they really set you up for success. I cannot recommend them enough. I sincerely give my thanks to their amazing teams. Kind regards, Eliezer Santana.