I will never consider booking from this service and I advise you should not ever give your business to them either. I had cancelled a booking over 48 hours in advance and when credited in the e-wallet I am short 16.5% of what I had paid upfront. I am entitled through the cancellation policy to a 100% percent refund. Their agent says I have been shorted because I purchased a last minute cancellation. There is no mention in any of the emails regarding the booking about last minute cancellation. All in all, last minute cancellation charge would apply if I had cancelled less than 48 hrs.
7 months ago
Booking Group has a
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