I had reservation B72086378 made for car in Europe through Economy Booking (Booking Group) and purchased full coverage from Booking just in case. The actual rental company Wheego (which is another scam) tried to sell me additional auto insurance. I said I already purchased full coverage through Booking, they said it does not matter to them, it has to be purchased through them. I declined it. Upon vehicle return, 3am, they found 2 tiny paint chips and charged me $700 for repainting 2 doors. Next day I filed a claim with Booking (not an easy task with this place), having their full coverage, provided all required documentation, hoping for a refund of the charges. First they said it will take 30days, after 30 days they said it will take 60 days to review. After 60 days nobody will return emails, good luck trying to call them and talk to a person. DO NOT USE THEM. THIS IS A SCAM
4 months ago
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