Terrible Experience – Avoid at All Costs
I had a very disappointing experience with EconomyBookings. My flight landed on time, but there was a short delay while the aircraft was waiting for a gate, so I arrived at the rental office at 11:02 PM. Despite having called the day before to let them know we might be a few minutes late, and being assured they would wait until 11:20 PM, the office was already closed when I got there. No one was there, no way to contact them, nothing.
Stranded at the airport in the middle of the night, we had to scramble to find an alternative car rental. When I later requested a refund, they refused, falsely claiming it was a “no-show.” This is simply unacceptable, especially after being told they would wait.
Unreliable, dishonest, and completely lacking in customer service. I would not recommend this company to anyone.
2 weeks ago
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