Terrible customer service. They gave my car away even when they knew my plane was running late. There is a good chance that Economy Bookings will not have a car for you. They had my flight number, took my deposit, and when I got to the airport late at 1 pm my car was already given away. I was told someone was going to help and call me back, but the agent never called back. I waited for 2 hours at the airport with my family. They will use any and every excuse and fine print to take your money without giving you a rental. Will never use them again. As I was waiting, I heard 2 other families complain about taking a shuttle to the company only to be told they had no more cars.
1 month ago
Booking Group has a
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average rating
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191
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