Warning. I made a booking in USA through bookinggroup / econoybooking for october 2024. When arriving in time at the rental office a suitable car was not available. They (budget) told me that refund would be made easily, but as I booked through bookinggroup this had to be done through bookinggroup. I contacted bookinggroup by their contacadress immediately and rented a car at another rental company. Since then bookinggroup kept me in an automated recuring e-mail circle: - have you been satisfied? - send us your information - send us proof of beeing on place ... then nothing happens I restart again, same procedure from bookingcom over and over again. Direct E-Mail will not be answered. So don't use this company, your booking might be an entire loss if something goes wrong with the rental agency!!