I have ordered multiple items from El dorado but I will never purchase from them again. I have waited over 2 months and still haven't gotten the rest of my order. When I made the order, I was told it would be delivered in two weeks. It's been TWO MONTHS. The customer service is horrible! You get excuses and rude staff if you get anyone at all. Online chat just gives you an automated response saying you have a 2 minute wait and continues saying that for nearly an hour until you just give up. I was told multiple times that someone would reach out to me to schedule delivery and they never do. You have to constantly chase them. I would have NEVER made the purchase if I would've known it'd be months before I got it. I should've been given the opportunity to decide if I wanted to wait that long or look elsewhere. I couldn't even cancel the order because I got half of it within a week but never got the rest. I will never purchase another single item from them and will tell everyone I know and post reviews everywhere I can to let people know how awful this company is and how they have zero interest in their customers. El dorado should be ashamed!