El Dorado Furniture Reviews

Name: El Dorado Furniture
Rating: 1.88

1.9 Rating 84 Reviews

20 %

of reviewers recommend El Dorado Furniture

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1.9

Based on 84 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone

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El Dorado Furniture 3 star review on 16th May 2025

L. Hopkins

El Dorado Furniture 1 star review on 18th January 2025

Leomira Valcarce

El Dorado Furniture 2 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a bad experience with this sectional i have only 8 months with this sectional,and they have not returned or changed and it’s quality is very bad…Not recommending….”

El Dorado Furniture 1 star review on 23rd July 2025

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Posted 1 month ago

“Martha was great. We spoke this morning as the Buffett was delivered.it fit and is beautiful. We will work again. Danny was a fabulous delivery person. He covered the stairs to bring the Buffett Up . Perfect delivery. Great guys.”

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Posted 1 month ago

“Sean at el dorado furniture helped us to find the perfect furniture that we wanted very helpful and patient kind of drove him crazy but he was very patient with us thanks sean”

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Posted 2 months ago

“Completely dissatisfied with the service and proceeding from the bank the worst mistake you can make is grabbing a credit with them even if you pay in time they will charge you interest I do not recommend”

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Posted 2 months ago

“I wanted to buy something in the store, but it was out of stock. I signed up for an email telling me when it would be available. I got an email from the store saying "We're writing to let you know that a product you recently viewed on ElDoradoFurniture.com is now in stock. Click on the link below to view the product, or copy and paste the link into your browser." I went to the store, wasted my time and gas, and the sales person said "they don't have it in the store, but they can order it". It is unacceptable to handle things this way. I am very dissatisfied with the service of this store and I do not recommend it.”

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Posted 2 months ago

“They're scammers. They sell you credit and never tell you that you haven't paid yet. They charge you all the interest as if you made the purchase the day before. That's dishonest.”

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Posted 3 months ago

“I recently purchased a leather sectional from the store in Wesley Chapel Fl. Juanita was my sales person and I was pleased with her. Item was delivered within 3days and I had to exchange 4 pieces. I don't like the return policy as I should be able to be refunded if same day delivered had issues( seat areas looked as if sofa was aged after sitting). The manager Alex approved the exchange and agreed to discuss issues if i had further problems. I won't be using furniture for 30 days as I'm out of town. But I love my sectional and hopefully won't have issues.”

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Posted 3 months ago

“Do not use this company — it is a scam. I was charged over $2,400 in interest for a deferred interest plan due to a late payment of just $245 — the final installment. I had not missed a single payment throughout the entire 2-year period. Unfortunately, I miscalculated the deadline by one month, and as a result, I was charged interest for the full 2 years at the highest rate. This turned what was supposed to be an interest-free purchase into an extra $2,400 on top of my original $4,700 purchase. I contacted their credit card service to request forgiveness or reconsideration, but they said it was non-negotiable. This feels like a trap designed to catch people with one small mistake. I will never use this service and will advise my family and friends away from this credit card company.”

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Posted 3 months ago

“Mario el vendedor , una excelente persona , recibimos un trato especial y muy profesional , además un excelente decorador y te da muy buenas ideas para la decoración de la casa , 100 % recomendado”

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Posted 3 months ago

“I purchased over ten thousand dollars worth of furniture with El Dorado in Wellington,Fl in within about four months had to have a service call on my leather sectional ok they came out and repaired. Then again same sectional area another service call same area they refused to replace or repair. The quality of the furniture you see in store is not what you get. I'm so disappointed no one would help me to understand why. Please think twice before you spend your time and money here.”

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Posted 6 months ago

“Buyer Beware-The worst credit card you could ever have in your wallet. The interest is sickening. They are price gouging and taking advantage of people. I am reporting to the BBB. Blue Card don't get caught in the scam. Horrible customer service. Go elsewhere....”

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Posted 7 months ago

“Compré una Motion Coffee table y en la madrugada cayó al suelo , los llamé para que me ayudaran con alguien que me pudiera ayudar para repararla , y lo que me dijeron que era un problema de fábrica. Una mesa nueva , es increíble cada vez es menos la calidad de estos muebles .”

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Posted 7 months ago

“success followed with her performance Eldoradofurniture CUSTOME'R SERVICE +𝟭 (𝟴𝗢𝟱) 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 Eldoradofurniture PHONE NUMBER +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 of a weblog writer on a job assignment with an ex-boyfriend in Cathy Garcia-Molina's drama My Ex and Whys (2017).[10] It became her highest-grossing release,[11] and earned her the Box Office Entertainment Award for Box Office Queen. That same year, she took on the role”

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Posted 7 months ago

“Lousy warranty and return policies.”

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Posted 9 months ago

“Muy feliz siempre con mis compras y la atención es super especial , la agente en ventas Luz es super especial,carismática y profesional”

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Posted 9 months ago

“Worst customer service they sell credit card take no ownership with errors will advise not to take credit cards from them.”

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Posted 11 months ago

“I was the victim of a classic bait and switch at the Pembroke Pines / Cooper City location. The agent whom I have been dealing with (with my wife) represented a price on a sofa. For the next several weeks, we confirmed the price and experimented with changing movable units within the sofa. In other words, we took out and added pieces which altered the price. However, at all times the base price was established and confirmed. Yesterday, Sunday, August 11, 2024, I came into the location and was told that the base price was never the amount which , I put down in my phone notes and which was discussed at nausea. I spoke with the manager who told me “well The price I see on the table adjacent to the sofa is the price we have. I basically don’t believe what you wrote in your notes and we can’t do anything for you.” This is a prime example of a store, trying to take advantage of a customer, who was meticulous in taking notes about what was initially discussed. They didn’t count on the latter. I wonder how many people will fall into the same trap and pay for something after being lured in under fraudulent pretenses. I happen to be an attorney, practicing in the state of Florida, for more than 30 years and who specializes in actions under a statute called “the Florida deceptive and unfair trade practices act“ (FDUTPA). If I was prosecuting this, under a scenario where I had spent the money and experienced damages, I would be suing El Dorado. I hope others do not encounter the damages aspect.”

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Posted 1 year ago

“The worst furniture I ever bought in my life.! Customer service absolutely disgusting. Don't buy cheap shi*y furniture. Pay the two $s and go to bears or rob and stucky. Period. I would never buy another thing from this shi* hole ever! Period!”

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Posted 1 year ago

“My wife and I recently had the pleasure of working with Herman at El Dorado and we couldn't be happier with the experience. From the moment we walked in, Herman greeted us with a warm and friendly demeanor. What stood out the most was Herman’s exceptional knowledge about the furniture. He patiently answered all our questions, providing detailed information about the materials, and craftsmanship for each piece we were interested in. His expertise helped us make an informed decision without feeling rushed or pressured. Herman went above and beyond to ensure we found exactly what we were looking for, even suggesting pieces that we hadn’t considered but turned out to be perfect for our home.”

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Posted 1 year ago

“Los colchón qe he comprado es de pésima cálida como puden ayudarme por favor”

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Posted 1 year ago

El Dorado Furniture is rated 1.9 based on 84 reviews