El Dorado Furniture Reviews

"I recently purchased a leather sectional from the store in Wesley Chapel Fl. Juanita was my sales person and I was pleased with her. Item was delivered within 3days and I had to exchange 4 pieces. I don't like the return policy as I should be able to be refunded if same day delivered had issues( seat areas looked as if sofa was aged after sitting).\r\nThe manager Alex approved the exchange and agreed to discuss issues if i had further problems. I won't be using furniture for 30 days as I'm out of town. But I love my sectional and hopefully won't have issues."

"I recently purchased a leather sectional from the store in Wesley Chapel Fl. Juanita was my sales person and I was pleased with her. Item was delivered within 3days and I had to exchange 4 pieces. I don't like the return policy as I should be able to be refunded if same day delivered had issues( seat areas looked as if sofa was aged after sitting).\r\nThe manager Alex approved the exchange and agreed to discuss issues if i had further problems. I won't be using furniture for 30 days as I'm out of town. But I love my sectional and hopefully won't have issues."

"I recently purchased a leather sectional from the store in Wesley Chapel Fl. Juanita was my sales person and I was pleased with her. Item was delivered within 3days and I had to exchange 4 pieces. I don't like the return policy as I should be able to be refunded if same day delivered had issues( seat areas looked as if sofa was aged after sitting).\r\nThe manager Alex approved the exchange and agreed to discuss issues if i had further problems. I won't be using furniture for 30 days as I'm out of town. But I love my sectional and hopefully won't have issues."

"Compr\u00e9 una Motion Coffee table y en la madrugada cay\u00f3 al suelo , los llam\u00e9 para que me ayudaran con alguien que me pudiera ayudar para repararla , y lo que me dijeron que era un problema de f\u00e1brica. Una mesa nueva , es incre\u00edble cada vez es menos la calidad de estos muebles ."

"Compr\u00e9 una Motion Coffee table y en la madrugada cay\u00f3 al suelo , los llam\u00e9 para que me ayudaran con alguien que me pudiera ayudar para repararla , y lo que me dijeron que era un problema de f\u00e1brica. Una mesa nueva , es incre\u00edble cada vez es menos la calidad de estos muebles ."

"We purchased a sectional Sofa from El Dorado. We purchased an extended warranty.\r\nAfter owing the sofa for 2 years, and we only live in this residence for 4 - 5 months per year, and are 2 adults, the padding has worn down in the arms and cushions. We tried to get an appointment for 2 months from the extended warranty company, and finally they came. Even the repairman who came here thought that it wasn't normal for a sofa that we paid close to $5000 for, should wear down so quickly! The warranty company told us that what we have is normal wear and tear!!! Nice to know that the sofa should only look good for less than 2 years! I would definitely not buy anything from El Dorado in this lifetime again. Also, we have some friends who are going through the same thing with 2 chairs that they bought from El Dorado."

"We purchased a sectional Sofa from El Dorado. We purchased an extended warranty.\r\nAfter owing the sofa for 2 years, and we only live in this residence for 4 - 5 months per year, and are 2 adults, the padding has worn down in the arms and cushions. We tried to get an appointment for 2 months from the extended warranty company, and finally they came. Even the repairman who came here thought that it wasn't normal for a sofa that we paid close to $5000 for, should wear down so quickly! The warranty company told us that what we have is normal wear and tear!!! Nice to know that the sofa should only look good for less than 2 years! I would definitely not buy anything from El Dorado in this lifetime again. Also, we have some friends who are going through the same thing with 2 chairs that they bought from El Dorado."