I recently purchased the Inception Simplifire electric fireplace with the mantle kit, which was the nicest one by far of all the ones I have seen. Extremely realistic flame and the mantle kit is classy and can be painted as you choose to suit your decor. I called many dealers, and Electric Fireplaces Plus gave me the best trade price (I'm a design professional). Currently, I'm in the process of setting my unit up, and while I have high hopes, there've been a few glitches that could have been smoother had I been informed by the sales team about what's involved in the setup. We easily assembled the mantle, which was fairly straightforward. However, when we went to set up the electrical portion, which I was told can easily plug into a standard outlet, it was more complicated. The unit requires a dedicated 220v circuit to run the heating portion, which requires hiring an electrician. Also, the plug itself does not come connected and requires wiring. I called for tech support and was told I should have a licensed electrician do this as well. Basically, I'm excited to actually be able to use the unit, but am disappointed that it requires hiring professionals and running extra electrical lines - this was not what I was told. I will update the reveiw once it's up and running.