Electric Fireplaces Plus Reviews

Name: Electric Fireplaces Plus
Address: PO Box 49857, ATHENS, Georgia
Rating: 4.80

4.8 Rating 278 Reviews

96 %

of reviewers recommend Electric Fireplaces Plus

4.8

Based on 278 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Electric Fireplaces Plus:

At Electric Fireplaces Plus we are passionate about connecting our customers with the electric fireplace, fire pit, or outdoor furniture that will transform your living space. Your total satisfaction is our number one priority!

The rapid pace of technological advancements has allowed the use of ventless fireplaces anywhere in or outside of our homes. Electric Fireplaces Plus began with one goal in mind, to be your number one source for the electric fireplace you desire. With our Best Price Guarantee, we will match any price you find online!

Furthermore, online shopping is increasing in popularity every day, we have leveraged an online only store presence to pass on the savings of our low operating costs to our customers. This allows us to offer the Best Prices on electric fireplaces on the internet.

We strongly believe in providing you, our customer, with an enjoyable online shopping experience. We are based in Athens, GA and have partnered with warehouses all over the country to provide Fast and Free shipping. We have exclusive partnerships with the best brands in the industry.

Electric Fireplaces Plus would love to help you pick out the exact product you are searching for, we have friendly customer support available on live chat, or by phone Monday through Friday, 9 AM - 5 PM Eastern Time. Don’t hesitate to give us a call!

Phone:: 1-800-974-4876

Email: support@electricfireplacesplus.com

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Electric Fireplaces Plus 5 star review on 30th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our new electric fireplace! It is beautiful, has a variety of features and puts out a good amount of heat. Our only complaint is that the trim kit didn’t arrive with the fireplace, so we couldn’t fully install it for several days. It was fairly easy to assemble and install.”

Electric Fireplaces Plus 5 star review on 29th December 2025

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(Athens) - Posted 1 day ago

“Customer service was helpful in answering any questions I had on electric inserts. Decided to go with the Modern Flames Redstone 30”. Placing the order was easy and shipped within a few days. Installation was easy. Overall experience was excellent.”

Electric Fireplaces Plus 5 star review on 26th December 2025

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(Athens) - Posted 4 days ago

“Shipping was quick and well communicated. Everything arrived earlier than expected.”

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(Athens) - Posted 4 days ago

“The Orion-Multi 60 is perfect. Replaced our old unused wood fireplace insert with this modern electric fireplace. We built the custom console around it to allow for the 3 faced view and hooked it up to a dedicated 240V breaker. The heat output it excellent as a supplemental room heater. The flames are very realistic looking. The logs and ember bed are fantastic. The crackling sound is divine and peaceful. Love sitting by the warm glow of this fireplace in the morning sipping on my lattes. Electricfireplacesplus were a delight to work with. The shipped and delivered the item ahead of expected schedule. I worked with Tyler from sales who answered all my queries promptly. Thank you!”

Electric Fireplaces Plus 5 star review on 25th December 2025

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(Athens) - Posted 4 days ago

“Received fireplace logs as scheduled by UPS and manufacturer’s packing was excellent. Very easy to install and plugged in after reading installation instructions. Everything works perfectly. And the remote control has all the features you need to control the logs. Very realistic logs, and flames with ambers.”

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(Athens) - Posted 6 days ago

“This place has a large selection of fireplace options at great prices. They had the exact model we were looking for at the best price I could find. The fireplace was delivered on time.”

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(Athens) - Posted 6 days ago

“Honestly, the fireplace is nice but what I'm really impressed with is the business & their customer service. If I could rate this vendor, id rate them 15/10. Best customer service I've experienced in a very long time!!”

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(Athens) - Posted 1 week ago

“The Napoleon Electric fireplace Log Set is a great replacement for existing fireplace boxes. We built a home with a propane vent free firebox and the fumes from the vent free system bothered some family members so we decided to convert the system to electric. The Napoleon log system was well packaged and easy to install. The electric heater does a decent job of heating our family room and is noticeable when activated. We are very happy with the decision to replace the gas log set with this product.”

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(Athens) - Posted 1 week ago

“We absolutely love our new fireplace. The installation was straightforward, but does take some planning for sure. Once you have your opening ready, setting up the fireplace takes less than 15 minutes.”

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(Athens) - Posted 1 week ago

“Best price, fast shipping, arrived in good condition, quick to respond to questions and follow-up concerns. Excellent retailer, operating as a business should.”

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(Athens) - Posted 1 week ago

“Unquestioned best supplier of quality products at market best prices!”

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(Athens) - Posted 1 week ago

“We finally got our fireplace installed and couldnt be happier. The setup process did require an electrician due to the required voltage and safety requirements for this fireplace. However once we went through all of that we were able to proceed with the setup. We got a good deal on this 3 sided fireplace by Modern Flames. We love the colors and the included decor. You can't really go wrong with it.”

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(Athens) - Posted 1 week ago

“I purchased the Touchstone Slimeline Elitwe 84 in as a xmas gift for hubby. Had it hard wire wall mounted it under my 98 in tv. Looks amazing in my media room. Absolutely stunning.”

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(Athens) - Posted 1 week ago

“We have loved the fireplace thus far. shipment was on time and in good condtion. thankful!”

Electric Fireplaces Plus 5 star review on 16th December 2025

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(Athens) - Posted 2 weeks ago

“It was easy to shop for an electric fireplace at Electric Fireplaces Plus. I had a few questions and the company responded promptly. There was a mix up on delivery from their shipper TForce Freight Shipping as the product was to be delivered on a certain day but got delayed by a week but delivered without damage. I have yet to install the fireplace as it is going into a new build that is a couple months away from ready for the install. Overall, pleased with Electric Fireplace Plus.”

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(Athens) - Posted 2 weeks ago

“Electric Fireplaces Plus had the best price on our fireplace. Shipping was fast and easy. Could not recommend more”

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(Athens) - Posted 2 weeks ago

“Excellent”

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(Athens) - Posted 2 weeks ago

“We love our new fireplace! It warms our large living room! We bought the 52 inch Orion…looks modern!”

Electric Fireplaces Plus 5 star review on 11th December 2025

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(Athens) - Posted 2 weeks ago

“Great products and service!”

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(Athens) - Posted 2 weeks ago

“Very pleased with customer service. They respond quickly and communicate well. I think most questions were answered the same day. Shipping took a bit longer than I anticipated, but was over the holidays. Once I got shipping notification, the unit arrived in a couple of days.”

Electric Fireplaces Plus 5 star review on 9th December 2025

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(Athens) - Posted 2 weeks ago

Electric Fireplaces Plus is rated 4.8 based on 278 reviews