Electric Fireplaces Plus Reviews

Name: Electric Fireplaces Plus
Address: PO Box 49857, ATHENS, Georgia
Rating: 4.82

4.8 Rating 315 Reviews

97 %

of reviewers recommend Electric Fireplaces Plus

4.8

Based on 315 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Electric Fireplaces Plus:

At Electric Fireplaces Plus we are passionate about connecting our customers with the electric fireplace, fire pit, or outdoor furniture that will transform your living space. Your total satisfaction is our number one priority!

The rapid pace of technological advancements has allowed the use of ventless fireplaces anywhere in or outside of our homes. Electric Fireplaces Plus began with one goal in mind, to be your number one source for the electric fireplace you desire. With our Best Price Guarantee, we will match any price you find online!

Furthermore, online shopping is increasing in popularity every day, we have leveraged an online only store presence to pass on the savings of our low operating costs to our customers. This allows us to offer the Best Prices on electric fireplaces on the internet.

We strongly believe in providing you, our customer, with an enjoyable online shopping experience. We are based in Athens, GA and have partnered with warehouses all over the country to provide Fast and Free shipping. We have exclusive partnerships with the best brands in the industry.

Electric Fireplaces Plus would love to help you pick out the exact product you are searching for, we have friendly customer support available on live chat, or by phone Monday through Friday, 9 AM - 5 PM Eastern Time. Don’t hesitate to give us a call!

Phone:: 1-800-974-4876

Email: support@electricfireplacesplus.com

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Electric Fireplaces Plus 5 star review on 21st May 2026

Mary R

Electric Fireplaces Plus 4 star review on 12th April 2026

Sheldon G

Electric Fireplaces Plus 5 star review on 1st March 2026

David S

Electric Fireplaces Plus 5 star review on 22nd February 2026

TASNEEM H

Electric Fireplaces Plus 5 star review on 18th January 2026

Joshua A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our new Modern Flames Landscape Pro fireplace. We have it under our tv and have enjoyed having it turned on. Because the heater can be turned off or on we can enjoy the fireplace all year long! Very cozy!”

Electric Fireplaces Plus 5 star review on 22nd May 2026

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(Athens) - Posted 1 day ago

“Aesthetically beautiful, functional and easy to use”

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(Athens) - Posted 2 weeks ago

“i placed an order for see through fire place and it was very good service, item arrive on time and it was very good”

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(Athens) - Posted 2 weeks ago

“We had seen the fireplace we wanted in several retail stores and then found it at Electric Fireplaces Plus. They gave us a quote which was about 20% lower that retail. We ordered and it was delivered within a week. Package was in great shape so we believe the electric fireplace is too. It will not be installed until fall but🤞🤞🤞it works!”

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(Athens) - Posted 2 weeks ago

“Haven’t opened the product yet, but dealing with Electric Fireplaces Plus and delivery were as smooth as could be.”

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(Athens) - Posted 3 weeks ago

“We absolutely love our new Napolian electric fireplace logs. For a very long time, we've been searching for just the right 18" set to make the fireplace area of our living room even more cozy and enjoyable. These electric logs did the trick! Very happy with our purchase.”

Electric Fireplaces Plus 5 star review on 20th April 2026

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(Athens) - Posted 1 month ago

“Shipped quickly and securely. Well made, solid product. Very easy to install. Clear directions. To soon to tell about heat output but flames look nice. Would recommend and purchase again”

Electric Fireplaces Plus 5 star review on 17th April 2026

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(Athens) - Posted 1 month ago

“Super easy to work with and best pricing around. I asked multiple questions about the fireplace I was interested in purchasing and received answers to all my questions within 24 hours.”

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(Athens) - Posted 1 month ago

“The best place I’ve ever had the pleasure of working with! We ordered a fireplace, but unfortunately, it arrived damaged. It was packaged great and not their fault. The package had an unknown substance spill on it during transit. I was extremely worried that I would be stuck with a broken item. However to our delight, the company responded promptly and had a replacement ready within 24 hours. I’ve never encountered such a responsive customer service experience! We eagerly await the installation of our fireplace, which is exactly as described. I highly recommend this company to anyone looking for reliable and prompt service.”

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(Athens) - Posted 1 month ago

“I replaced my gas log fireplace with this 42” Modern Flames fireplace. Living in mid southern Texas limits use/need of a fireplace. I wanted to have the aesthetic beauty of a burning fire year round. My wife and I completely rebuilt the fireplace shown ourselves. We’re early risers and enjoy our first cup of coffee with the “burning” fireplace with no lights on before sunrise. It’s a very peaceful way to start our day.”

Electric Fireplaces Plus 5 star review on 13th April 2026

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(Athens) - Posted 1 month ago

“I'm very satisfied with this product! Easy to install and looks great. My only complaint is the glass install hardware does not work. I had to come up with an alternative mounting system.”

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(Athens) - Posted 1 month ago

“Love the fireplace. Looks great I living room. Like how it actually looks like a real fireplace”

Electric Fireplaces Plus 5 star review on 11th April 2026

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(Athens) - Posted 1 month ago

“I give Electric Fireplaces Plus a 10/10 stars! From start to finish, they were easy to work with and their customer service was top tier. I ordered a Napoleon Elevation X electric fireplace. Being over $3000, I was very nervous to order from an online company but I could not find it in store in my area and shipping from a local company would take too long and was costly. Because Electric Fireplace Plus was listed by Napoleon as a recommended dealer, I reached out to their online chat with a few questions. My questions were immediately addressed by a real person, not a bot. Shipping was free and I received my fireplace within a week. As a matter of fact, I needed it quickly because I was having a custom build done and so I reached out to Electric Fireplaces Plus to help me coordinate with Estes shipping to get their home delivery company to my house asap and the were more than willing to help! The fireplace arrived in perfect condition but unfortunately, when my carpenter unboxed it, it was missing the installation flange. A quick call to Fireplaces Plus and the had Napoleon overnight the missing piece. I can’t say enough positive comments about this company. If you’re hesitant like I was about ordering from an online company, use Electric Fireplaces Plus and feel confident that you will have the same experience as having purchased through a brick and mortar store.”

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(Athens) - Posted 1 month ago

“Great custom service and fast shipping!”

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(Athens) - Posted 1 month ago

“I haven’t installed yet but really looking forward to seeing the final product.”

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(Athens) - Posted 1 month ago

“The Modern Ember Redstone electric fireplace itself is gorgeous and a huge upgrade from my electric fireplace insert from 19 years ago! The staff with whom I talked were very helpful, answered all of my questions and took my order right over the phone. I believe I ordered it on Tuesday night and it was delivered Thursday afternoon in Charleston, South Carolina. I don’t think you can get much better than that!😃”

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(Athens) - Posted 1 month ago

“Great experience through ordering, shipping, and delivery. By far the best pricing as well. Unit showed up on time and in perfect condition.”

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(Athens) - Posted 1 month ago

“It is great”

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(Athens) - Posted 1 month ago

“Just like the images- highly recommend and shipping process was easy. Customer service was great!”

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(Athens) - Posted 1 month ago

“Firstly, customer service was SO helpful in guiding me to the right fireplace. Fireplace looks beautiful and excited to install. Perfect way to get the beauty and warmth of a fireplace, without paying exorbitant prices. All in all, a great choice!”

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(Athens) - Posted 2 months ago

Electric Fireplaces Plus is rated 4.8 based on 315 reviews