Electric Fireplaces Plus Reviews

Name: Electric Fireplaces Plus
Address: PO Box 49857, ATHENS, Georgia
Rating: 4.81

4.8 Rating 293 Reviews

96 %

of reviewers recommend Electric Fireplaces Plus

4.8

Based on 293 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Electric Fireplaces Plus:

At Electric Fireplaces Plus we are passionate about connecting our customers with the electric fireplace, fire pit, or outdoor furniture that will transform your living space. Your total satisfaction is our number one priority!

The rapid pace of technological advancements has allowed the use of ventless fireplaces anywhere in or outside of our homes. Electric Fireplaces Plus began with one goal in mind, to be your number one source for the electric fireplace you desire. With our Best Price Guarantee, we will match any price you find online!

Furthermore, online shopping is increasing in popularity every day, we have leveraged an online only store presence to pass on the savings of our low operating costs to our customers. This allows us to offer the Best Prices on electric fireplaces on the internet.

We strongly believe in providing you, our customer, with an enjoyable online shopping experience. We are based in Athens, GA and have partnered with warehouses all over the country to provide Fast and Free shipping. We have exclusive partnerships with the best brands in the industry.

Electric Fireplaces Plus would love to help you pick out the exact product you are searching for, we have friendly customer support available on live chat, or by phone Monday through Friday, 9 AM - 5 PM Eastern Time. Don’t hesitate to give us a call!

Phone:: 1-800-974-4876

Email: support@electricfireplacesplus.com

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Electric Fireplaces Plus 5 star review on 1st March 2026

David S

Electric Fireplaces Plus 5 star review on 22nd February 2026

Anonymous

Anonymous // 01/01/2019

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“My wife has wanted an electric fireplace for a long time, but I was never impressed with them until now. After looking at many, many different brands and models we decided on the Touchstone Sideline Elite Pro 50" Black Smart Electric Fireplace | 80057. Electric Fireplaces Plus made ordering quick, easy, and as a bonus included free shipping which was awesome. The box arrived in great shape and all contents were well packed. At first I was worried about heat being below our TV but that is a non factor with 8" clearance being acceptable. My next worry was removing an existing propane fireplace, adding studs, drywall, and then finishing. But my wife helped along the way and the final product is absolutely stunning. Especially nice is having it connected to our Alexa and 'she' can turn out firplace on and off at night at our command. We have had several visitors since installation and all have remarked how beautiful out fireplace is. All in all we are very, very pleased in our purchase.”

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(Athens) - Posted 6 hours ago

“Fantastic purchase and delivery experience!”

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(Athens) - Posted 5 days ago

“Great website. Very easy to place the order. Fast delivery! Highly recommend!”

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(Athens) - Posted 1 week ago

“Great customer service! We ordered the Modern Flames Orion Slim 60” Virtual Fireplace (OR60-SLIM) with the Tall Flame Upgrade, and the entire process has been smooth from start to finish. We’re currently in the middle of construction, so we haven’t had the chance to fully enjoy it yet—but we’re already excited to see it installed and in use. It looks incredible and we can’t wait to make it the focal point of the space. Highly recommend so far!”

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(Athens) - Posted 1 week ago

“I researched several companies before my order. After all my research, knew this was the fireplace for us. The order process was very simple. The fireplace delivery was very quick, 2 days. Satisfied customer & would recommend.”

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(Athens) - Posted 1 week ago

“I'm the owner of L&k Outdoor Creations and have purchased several fireplaces from this company for customers. Quick on receiving items and very informational. Highly recommend.”

Electric Fireplaces Plus 5 star review on 6th February 2026

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(Athens) - Posted 3 weeks ago

“I’ve installed 3 electric fireplaces in the past year, all purchased from EFP. They arrived quickly, ordering was seamless and installation was a breeze. We especially enjoy the 5,000 & 10,000 btu heaters on cold Wisconsin nights. Electric is better than I ever anticipated.”

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(Athens) - Posted 3 weeks ago

“Prompt delivery and good customer service!”

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(Athens) - Posted 3 weeks ago

“Great experience ordering from this store. The electric fireplace arrived on time, was well-packaged, and exactly as described. Easy installation and looks amazing in my space. Very happy with the purchase!”

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(Athens) - Posted 1 month ago

“We ordered the Modern Flames Orion 52” Slim electric fireplace from Electric Fireplaces Plus on Thursday, and by Monday evening we were already enjoying the warm glow of a fire. The shipping and overall experience were excellent. The flame effect is very realistic, and it creates a true fireplace atmosphere without the hassle. The heater is perfect for Southwest Florida—it takes the chill off when we want a little warmth without having to turn on our main heat. And just as important, it’s great that we can enjoy the look of a fire with no heat at all whenever we want the ambiance. This unit replaced an unvented propane fireplace that we stopped using because the fumes caused headaches whenever it was on. The Orion has been a complete upgrade in comfort and usability. We are extremely happy with both the fireplace and Electric Fireplaces Plus, and we would absolutely recommend them.”

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(Athens) - Posted 1 month ago

“Electric Fireplaces plus were a pleasure to do business with. They helped me with the buying process and made it very smooth, helping to answer any questions I had. The fireplace comes in a well packed container/package to prevent any damage. There are cheaper fireplaces in the market but you pay for what you get- great quality and finish together with Bluetooth wifi capabiltity!”

Electric Fireplaces Plus 5 star review on 21st January 2026

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(Athens) - Posted 1 month ago

“Ordered the Orion 60" slim; was very easy to use the website and recieved a 20% off discount. Shipping was free and came in 4-5 days to the door; Everything was included as advertised and it was easy to follow directions; The EF Plus Customer support is very responsive and provided outstanding support. Would highly recommend using Electric Fireplaces Plus.”

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(Athens) - Posted 1 month ago

“We could not be happier with our purchase!! The price was better than any other competitor offered and the shipping was lightening fast! Our fireplace arrived in perfect condition, on time and as described. Cannot recommend enough!”

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(Athens) - Posted 1 month ago

“This electric fireplace is top notch and the most realistic within this price range. Incredible design and an ease to install. Would highly recommend this for anyone.”

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(Athens) - Posted 1 month ago

“Awesome replacement for a old fireplace, easy to install and modern design.”

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(Athens) - Posted 1 month ago

“We love our new electric fireplace! It is beautiful, has a variety of features and puts out a good amount of heat. Our only complaint is that the trim kit didn’t arrive with the fireplace, so we couldn’t fully install it for several days. It was fairly easy to assemble and install.”