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Electric Fireplaces Plus Reviews

4.71 Rating 42 Reviews
98 %
of reviewers recommend Electric Fireplaces Plus
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Phone:

800-974-4876

Email:

tyler@electricfireplacesplus.com

Location:

3654 Atlanta HwySTE M #49857

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John Hughes
“I have the Illusion 20" set which works fine, however,we don't care for the reflective plexiglass at all as it shows a mirrorlike reflection if any lamps are on in the room..”
Helpful Report
Posted 3 weeks ago
Anonymous
“They were very easy to do business with. The price was great. Delivery was prompt. I do recommend them.”
Helpful Report
Posted 3 weeks ago
Louis DeFrancisco
“Excellent purchase!”
Helpful Report
Posted 1 month ago
Gary Jerrett
“We are happy with our purchase of the electric fireplace insert. It looks great and the heat option works well. I recommend this unit.”
Helpful Report
Posted 1 month ago
Michelle Rando
“Beautiful fireplace...looks so real!!”
Helpful Report
Posted 1 month ago
Donna Weaver
“I love this fireplace! Took me a few months to get the people together to build the wall and get it all installed but it turned out beautiful!! Last step is to get the moldings back up and finish painting walls on each side. What a center piece this made. Heater works great too! Simply lovely!! Highly recommend this electric fireplace to any one in the market! 😊”
Helpful Report
Posted 1 month ago
Larry Briant
“Great product love it, I ordered the cord with it but it was not there called them and they shipped one right out quickly”
Helpful Report
Posted 1 month ago
Anonymous
“Very prompt and courteous service. Received our items very quickly but it took some time to process our credit after we returned part of our order. No problems with the products. Would recommend and use in the future.”
Helpful Report
Posted 1 month ago
Betsy Terry
“Love it and sent a picture on our deck”
Helpful Report
Posted 1 month ago
Carole Froehlich
“We love it! Realistic and beautiful in our dining room fireplace.”
Helpful Report
Posted 1 month ago
Sheila Holland
“Spectacular. I just got it framed. It’s perfect.”
Helpful Report
Posted 1 month ago
Anonymous
“This was unfortunately the worst customer support experience I've ever had. Electric Fireplaces Plus made a mistake with shipping too many tables and I had to reject the delivery because I didn't have any space to handle the 400 lb pallet they accidentally sent. The customer support agent who spoke to me was hostile, aggressive, angry, insulting, and unreasonable in yelling at me about it. I couldn't understand why he reacted in such a hostile way when their company was the one that made the mistake & I can't help that I don't have space to store their mistakenly sent pallet. I ordered the same item from another company and they were wonderful in working with me on the delivery. In addition, they still haven't refunded me for the returned table.”
Helpful Report
Posted 1 month ago
Victoria Meunier
“We purchased the Dimplex Revillusion and we couldn't be happier. We knew we didn't want to go gas fireplace bc of the costs. But it was difficult knowing where to start with the electric options. Tyler was an amazing help! Made a very daunting purchase very simple and easy. He explained everything that I asked, every time I had questions. And when I was finally ready to purchase, he helped get me the best price out there and just made the whole transaction quick and painless. Thank you Tyler!”
Helpful Report
Posted 1 month ago
Wm.Darrell Lee
“After many months of online research, we purchased a Revillusion 30" fireplace with weathered concrete. My wife couldn't be more satisfied. Looks great and the company was easy to deal with.”
Helpful Report
Posted 1 month ago
Margaret Barker
“I love it! It is a surprise for my family when they come for Xmas!”
Helpful Report
Posted 1 month ago
Yigal Sadgat
“I placed an order but the shipping company (yrc) lost the package. Tyler followed up and did everything possible to find the package and expedite delivery!”
Helpful Report
Posted 1 month ago
Robert Pillion
“We ordered the fireplace and it was shipped out in less than a week's time it's okay fireplace insert but it's not the best one we've ever seen it works and puts out some heat and that's all we wanted.”
Helpful Report
Posted 2 months ago
Barry Gillingham
“Easy to set up, warms up my room, and it looks realistic !”
Helpful Report
Posted 2 months ago
Kenneth Leland
“I have only turned on the logs a couple of times and so far I like the affect. The only thing I don't like is the 180 degree plastic part that goes in the middle of the logs to give it the deep effect, you can see it without looking very hard. It would be much better if it was a bit larger so you couldn't tell it was there. I don't know how long the LED lights will last.”
Helpful Report
Posted 3 months ago
EDWIN DIAZ
“very happy looks amazing enjoying every moment”
Helpful Report
Posted 3 months ago
Electric Fireplaces Plus is rated 4.71 based on 42 reviews
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