Electric Fireplaces Plus Reviews

4.5 Rating 70 Reviews
91 %
of reviewers recommend Electric Fireplaces Plus
4.5
Based on 70 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Read Electric Fireplaces Plus Reviews
Visit Website

Phone:

800-974-4876

Email:

tyler@electricfireplacesplus.com

Location:

3654 Atlanta HwySTE M #49857
ATHENS
30604

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The color is as expected and it was easy to assemble. The flame size is perfect, keeps my wife warm and that’s a win. We’ve has a couple enjoyable evenings sitting out by the lake. See swans in the background!
Helpful Report
Posted 2 years ago
Great service prior to placing our order and product in general — really appreciated the help navigating the selection of fireplace and placement of order. We were left in the dark a bit regarding delivery timing until right before delivery but otherwise great experience.
Helpful Report
Posted 2 years ago
The Fire Table was exactly what we wanted and looks great on our patio Delivery was on time and everything can bundled together. Only small problem was the table cover was for a larger model I am in the process of exchanging the cover for the correct size
Helpful Report
Posted 2 years ago
I have the Illusion 20" set which works fine, however,we don't care for the reflective plexiglass at all as it shows a mirrorlike reflection if any lamps are on in the room..
Helpful Report
Posted 4 years ago
Great product love it, I ordered the cord with it but it was not there called them and they shipped one right out quickly
Helpful Report
Posted 4 years ago
Very prompt and courteous service. Received our items very quickly but it took some time to process our credit after we returned part of our order. No problems with the products. Would recommend and use in the future.
Helpful Report
Posted 4 years ago
We ordered the fireplace and it was shipped out in less than a week's time it's okay fireplace insert but it's not the best one we've ever seen it works and puts out some heat and that's all we wanted.
Helpful Report
Posted 4 years ago
I have only turned on the logs a couple of times and so far I like the affect. The only thing I don't like is the 180 degree plastic part that goes in the middle of the logs to give it the deep effect, you can see it without looking very hard. It would be much better if it was a bit larger so you couldn't tell it was there. I don't know how long the LED lights will last.
Helpful Report
Posted 4 years ago
They are great to work with. Pricing is very good and they respond when you call. We had an issue with shipping, fireplace was a few days late. They tried to fix, just couldn't get it here when promised.
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Posted 4 years ago
affordable and arrived punctually
Helpful Report
Posted 4 years ago
Electric Fireplaces Plus is rated 4.5 based on 70 reviews