Login
Start Free Trial Are you a business? Click Here

Electric Fireplaces Plus Reviews

4.8 Rating 315 Reviews
97 %
of reviewers recommend Electric Fireplaces Plus
4.8
Based on 315 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Electric Fireplaces Plus Reviews

About Electric Fireplaces Plus:

At Electric Fireplaces Plus we are passionate about connecting our customers with the electric fireplace, fire pit, or outdoor furniture that will transform your living space. Your total satisfaction is our number one priority!

The rapid pace of technological advancements has allowed the use of ventless fireplaces anywhere in or outside of our homes. Electric Fireplaces Plus began with one goal in mind, to be your number one source for the electric fireplace you desire. With our Best Price Guarantee, we will match any price you find online!

Furthermore, online shopping is increasing in popularity every day, we have leveraged an online only store presence to pass on the savings of our low operating costs to our customers. This allows us to offer the Best Prices on electric fireplaces on the internet.

We strongly believe in providing you, our customer, with an enjoyable online shopping experience. We are based in Athens, GA and have partnered with warehouses all over the country to provide Fast and Free shipping. We have exclusive partnerships with the best brands in the industry.

Electric Fireplaces Plus would love to help you pick out the exact product you are searching for, we have friendly customer support available on live chat, or by phone Monday through Friday, 9 AM - 5 PM Eastern Time. Don’t hesitate to give us a call!

Phone:: 1-800-974-4876

Email: support@electricfireplacesplus.com

Visit Website
Electric Fireplaces Plus 5 star review on 21st May 2026
Mary R
Electric Fireplaces Plus 4 star review on 12th April 2026
Sheldon G
Electric Fireplaces Plus 5 star review on 1st March 2026
David S
Electric Fireplaces Plus 5 star review on 1st March 2026
David S
Electric Fireplaces Plus 5 star review on 1st March 2026
David S
Electric Fireplaces Plus 5 star review on 22nd February 2026
TASNEEM H
Electric Fireplaces Plus 5 star review on 18th January 2026
Joshua A
60
Anonymous
Anonymous  // 01/01/2019
This is the second fireplace we have purchased from Electric Fireplace Plus. The Napoleon Fireplaces are fantastic. My only complaint was we had three logs that were damaged. I called and got a third party representative who couldn’t have been more rude. She refused to put me through to anyone connected with the company. She said if it was not for an order they would not take the call. I said I wanted to talk to someone from the company and she refused to contact anyone. She said all inquiries had to be done online. I said I still would line to talk to at least sales. She said we were getting nowhere and hung up. I called back and they refused to take my call. Not sure I will ever order again because of their third party rep. T
Helpful Report
Posted 2 years ago
Electric Fireplaces Plus is rated 4.8 based on 315 reviews