Electric Fireplaces Plus Reviews

4.5 Rating 70 Reviews
91 %
of reviewers recommend Electric Fireplaces Plus
4.5
Based on 70 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Read Electric Fireplaces Plus Reviews
Visit Website

Phone:

800-974-4876

Email:

tyler@electricfireplacesplus.com

Location:

3654 Atlanta HwySTE M #49857
ATHENS
30604

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This is the second fireplace we have purchased from Electric Fireplace Plus. The Napoleon Fireplaces are fantastic. My only complaint was we had three logs that were damaged. I called and got a third party representative who couldn’t have been more rude. She refused to put me through to anyone connected with the company. She said if it was not for an order they would not take the call. I said I wanted to talk to someone from the company and she refused to contact anyone. She said all inquiries had to be done online. I said I still would line to talk to at least sales. She said we were getting nowhere and hung up. I called back and they refused to take my call. Not sure I will ever order again because of their third party rep. T
Helpful Report
Posted 1 month ago
Electric Fireplaces Plus is rated 4.5 based on 70 reviews