Electric Fireplaces Plus Reviews

Name: Electric Fireplaces Plus
Address: PO Box 49857, ATHENS, Georgia
Rating: 4.82

4.8 Rating 300 Reviews

96 %

of reviewers recommend Electric Fireplaces Plus

4.8

Based on 300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Electric Fireplaces Plus:

At Electric Fireplaces Plus we are passionate about connecting our customers with the electric fireplace, fire pit, or outdoor furniture that will transform your living space. Your total satisfaction is our number one priority!

The rapid pace of technological advancements has allowed the use of ventless fireplaces anywhere in or outside of our homes. Electric Fireplaces Plus began with one goal in mind, to be your number one source for the electric fireplace you desire. With our Best Price Guarantee, we will match any price you find online!

Furthermore, online shopping is increasing in popularity every day, we have leveraged an online only store presence to pass on the savings of our low operating costs to our customers. This allows us to offer the Best Prices on electric fireplaces on the internet.

We strongly believe in providing you, our customer, with an enjoyable online shopping experience. We are based in Athens, GA and have partnered with warehouses all over the country to provide Fast and Free shipping. We have exclusive partnerships with the best brands in the industry.

Electric Fireplaces Plus would love to help you pick out the exact product you are searching for, we have friendly customer support available on live chat, or by phone Monday through Friday, 9 AM - 5 PM Eastern Time. Don’t hesitate to give us a call!

Phone:: 1-800-974-4876

Email: support@electricfireplacesplus.com

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Electric Fireplaces Plus 5 star review on 1st March 2026

David S

Electric Fireplaces Plus 5 star review on 22nd February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Modern Ember Redstone electric fireplace itself is gorgeous and a huge upgrade from my electric fireplace insert from 19 years ago! The staff with whom I talked were very helpful, answered all of my questions and took my order right over the phone. I believe I ordered it on Tuesday night and it was delivered Thursday afternoon in Charleston, South Carolina. I don’t think you can get much better than that!😃”

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(Athens) - Posted 5 hours ago

“Great experience through ordering, shipping, and delivery. By far the best pricing as well. Unit showed up on time and in perfect condition.”

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(Athens) - Posted 5 hours ago

“It is great”

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(Athens) - Posted 7 hours ago

“Just like the images- highly recommend and shipping process was easy. Customer service was great!”

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(Athens) - Posted 1 week ago

“Firstly, customer service was SO helpful in guiding me to the right fireplace. Fireplace looks beautiful and excited to install. Perfect way to get the beauty and warmth of a fireplace, without paying exorbitant prices. All in all, a great choice!”

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(Athens) - Posted 2 weeks ago

“Great fireplace thank you!”

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(Athens) - Posted 3 weeks ago

“I have ordered from Electric Fireplaces for my previous house and had a good experience, so I ordered my new electric fireplace from them this time as well. The order arrived on-time and in good condition. Once again it looks great in my room and fits well with my modern decor. One my built-in cabinets and floating shelves plus quartz surround are completed, the whole room will transform.”

Electric Fireplaces Plus 5 star review on 4th March 2026

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(Athens) - Posted 3 weeks ago

“My wife has wanted an electric fireplace for a long time, but I was never impressed with them until now. After looking at many, many different brands and models we decided on the Touchstone Sideline Elite Pro 50" Black Smart Electric Fireplace | 80057. Electric Fireplaces Plus made ordering quick, easy, and as a bonus included free shipping which was awesome. The box arrived in great shape and all contents were well packed. At first I was worried about heat being below our TV but that is a non factor with 8" clearance being acceptable. My next worry was removing an existing propane fireplace, adding studs, drywall, and then finishing. But my wife helped along the way and the final product is absolutely stunning. Especially nice is having it connected to our Alexa and 'she' can turn out firplace on and off at night at our command. We have had several visitors since installation and all have remarked how beautiful out fireplace is. All in all we are very, very pleased in our purchase.”

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(Athens) - Posted 4 weeks ago

“Fantastic purchase and delivery experience!”

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(Athens) - Posted 1 month ago

“Great website. Very easy to place the order. Fast delivery! Highly recommend!”

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(Athens) - Posted 1 month ago

“Great customer service! We ordered the Modern Flames Orion Slim 60” Virtual Fireplace (OR60-SLIM) with the Tall Flame Upgrade, and the entire process has been smooth from start to finish. We’re currently in the middle of construction, so we haven’t had the chance to fully enjoy it yet—but we’re already excited to see it installed and in use. It looks incredible and we can’t wait to make it the focal point of the space. Highly recommend so far!”

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(Athens) - Posted 1 month ago

“I researched several companies before my order. After all my research, knew this was the fireplace for us. The order process was very simple. The fireplace delivery was very quick, 2 days. Satisfied customer & would recommend.”

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(Athens) - Posted 1 month ago

“I'm the owner of L&k Outdoor Creations and have purchased several fireplaces from this company for customers. Quick on receiving items and very informational. Highly recommend.”

Electric Fireplaces Plus 5 star review on 6th February 2026

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(Athens) - Posted 1 month ago

“I’ve installed 3 electric fireplaces in the past year, all purchased from EFP. They arrived quickly, ordering was seamless and installation was a breeze. We especially enjoy the 5,000 & 10,000 btu heaters on cold Wisconsin nights. Electric is better than I ever anticipated.”

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(Athens) - Posted 1 month ago

“Prompt delivery and good customer service!”

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(Athens) - Posted 1 month ago

“Great experience ordering from this store. The electric fireplace arrived on time, was well-packaged, and exactly as described. Easy installation and looks amazing in my space. Very happy with the purchase!”

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