Electric Fireplaces Plus Reviews

Name: Electric Fireplaces Plus
Address: 3654 Atlanta HwySTE M #49857, ATHENS
Rating: 4.53

4.5 Rating 70 Reviews

91 %

of reviewers recommend Electric Fireplaces Plus

4.5

Based on 70 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Live Chat, Telephone, Email

Visit Website

Phone:

800-974-4876

Email:

tyler@electricfireplacesplus.com

Location:

3654 Atlanta HwySTE M #49857
ATHENS
30604

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Electric Fireplaces Plus 5 star review on 16th August 2022

Sal

Electric Fireplaces Plus 1 star review on 28th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After shopping around I bought one here because they really seemed to want my business. After purchase I was mildly surprised how fast to was delivered. I just got it hooked up and it works and looks wonderful. Thank you for a pleasant experience.”

Helpful Report

Posted 4 years ago

“Love this company. Excellent customer service. Love the product. Would absolutely shop there again. Couldn’t be happier.”

Helpful Report

Posted 4 years ago

“You have got to be kidding! We bought our electric fireplace on line. We had a professional contractor install it all except the trim because we needed to paint the wall. When we put the trim on , the screws did not line up,and we could get only 3of the 4 in. When we turned it on, the flames are uneven, the remote and buttons don’t work and it blows only cold air. It was suppose to heat an 800 sf room. There is no help on line and our local supplier of you product can not come out until SPRING!! Thanks lot for selling us a very pretty useless foreplace”

Helpful Report

Posted 4 years ago

Hi Jacquelyn, I am very sorry to hear about the issues with your fireplace! We have not heard from you regarding any of these issues, please contact us at your earliest convenience and we will work with you to get all of the issues resolved. Customer Support 1-800-974-4876 support@electricfireplacesplus.com

Posted 4 years ago

“I love the fireplace it looks beautiful works great and Tyler was a great help .”

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Posted 4 years ago

“Love it Keeps my living room warm and very energy efficient”

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Posted 4 years ago

“We love our new electric fireplace. Perfect for what we needed. Mathew was very helpful and his friendly help was what cinched the deal.”

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Posted 4 years ago

“Tyler was very helpful with our choice and knowledgeable of the products, purchase went flawlessly and arrived very promptly and undamaged. We couldn't be happier with our choice. D.W.”

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Posted 4 years ago

“Customer Service was excellent. I had some special delivery requests, and the company followed through! The fireplace arrived in perfect shape and the delivery person who they contract with used a forklift and put it where I wanted it. All parts were present and was easy to assemble. I would order from Electric Fireplaces Plus again!!”

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Posted 4 years ago

“great communication. Friendly sales person. Great product.”

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Posted 4 years ago

“So easy to install and maintain. Beautiful and so lovely on my new outdoor patio. Would highly recommend this product and company. Very pleasant to work with.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I couldn’t be more pleased with my purchase. Even the installation went well. It’s looks great and heats well. I do not regret this purchase at all”

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Posted 4 years ago

“I love my Napoleon 60” fireplace from Electric Fireplaces Plus. I have called their customer service months after my purchase and found them to be very responsive and helpful. They are wonderful to work with!”

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Posted 4 years ago

“I love my fireplace the service was excellent and everything worked perfectly and I’m very satisfied with it”

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Posted 4 years ago

Electric Fireplaces Plus is rated 4.5 based on 70 reviews