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Electric Fireplaces Plus Reviews

4.7 Rating 190 Reviews

95 %

of reviewers recommend Electric Fireplaces Plus

Company Reviews

Product Reviews

4.7

Based on 190 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Electric Fireplaces Plus:

At Electric Fireplaces Plus we are passionate about connecting our customers with the electric fireplace, fire pit, or outdoor furniture that will transform your living space. Your total satisfaction is our number one priority!

The rapid pace of technological advancements has allowed the use of ventless fireplaces anywhere in or outside of our homes. Electric Fireplaces Plus began with one goal in mind, to be your number one source for the electric fireplace you desire. With our Best Price Guarantee, we will match any price you find online!

Furthermore, online shopping is increasing in popularity every day, we have leveraged an online only store presence to pass on the savings of our low operating costs to our customers. This allows us to offer the Best Prices on electric fireplaces on the internet.

We strongly believe in providing you, our customer, with an enjoyable online shopping experience. We are based in Athens, GA and have partnered with warehouses all over the country to provide Fast and Free shipping. We have exclusive partnerships with the best brands in the industry.

Electric Fireplaces Plus would love to help you pick out the exact product you are searching for, we have friendly customer support available on live chat, or by phone Monday through Friday, 9 AM - 5 PM Eastern Time. Don’t hesitate to give us a call!

Phone:: 1-800-974-4876

Email: support@electricfireplacesplus.com

Electric Fireplaces Plus 5 star review on 15th July 2025

Electric Fireplaces Plus 5 star review on 14th July 2025

Electric Fireplaces Plus 5 star review on 18th May 2025

Electric Fireplaces Plus 5 star review on 14th May 2025

Electric Fireplaces Plus 5 star review on 13th May 2025

Electric Fireplaces Plus 5 star review on 9th May 2025

Electric Fireplaces Plus 5 star review on 1st May 2025

51

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful with questions on unit. Had our model in stock and received 2 days after order placed. Very quick service. Several places take 1-2 days just to process order.”

Electric Fireplaces Plus 5 star review on 18th May 2025

Electric Fireplaces Plus 5 star review on 18th May 2025

Helpful Report

(Athens) - Posted 1 month ago

“I ordered a Modern Flames Landscape Pro from Electric Fireplaces Plus and have to say was throughly impressed from start to finish! They offer a fantastic selection of high-quality, in-demand products at the best prices I’ve seen (always ask for the extra discount.) The ordering process was simple and seamless, and their customer service team was both knowledgeable and quick to respond. Delivery was prompt and handled professionally from start to finish. We will be ordering a second unit for downstairs; there’s no question I’ll be coming back here.”

Helpful Report

(Athens) - Posted 2 months ago

“The entire process from order to delivery was incredibly easy. The fireplace came securely packaged and installation was a breeze. I am very pleased with the product and would highly recommend this fireplace!”

Electric Fireplaces Plus 5 star review on 14th May 2025

Helpful Report

(Athens) - Posted 2 months ago

“I was a bit skeptical to buy from a website without physically seeing the item first. We wanted to convert from wood burning to electric. Cleaner air, and less work for 2 older ladies. After careful measuring, I placed the order and received it 5 days later. It is beautiful. Way better then I thought it would be. Even my neighbors with wood burning fireplaces can't believe how great it looks. Thank you so much!”

Electric Fireplaces Plus 5 star review on 13th May 2025

Helpful Report

(Athens) - Posted 2 months ago

“Ordering our Orion Traditional 42” fireplace was a great experience with Electric Fireplaces Plus. They had the best price available and the shipping was quick- ordered on Wednesday and received Monday morning! It’s always nerve wracking to spend a significant amount of money on an e-commerce site, but it ended up being a fantastic experience. We’re still working on our fireplace project, here’s the initial dry fit! We’re so excited for this addition to our home. Thanks Electric Fireplaces Plus!”

Electric Fireplaces Plus 5 star review on 9th May 2025

Helpful Report

(Athens) - Posted 2 months ago

“Ordering through Electric Fireplaces Plus was easy and efficiant. We recieved the fireplace withing a few days. I would recomendElecric Fireplace Plus.”

Helpful Report

(Athens) - Posted 2 months ago

“I placed the order and the phone staff was really good to help me order. Delivery was excellent and ontime. Very good packaging. So far I have not installed the fire place, but will do soon. Really excited to see how it will look once installed. Will update the review after installation.”

Helpful Report

(Athens) - Posted 2 months ago

“Great service and fast shipping. I made a mistake on my original order and they were able to get everything corrected and shipped out within a day!”

Helpful Report

(Athens) - Posted 2 months ago

“BUY...THIS...FIREPLACE... and buy it from ELECTRIC FIREPLACES PLUS!!! The delivery was fast and easy, the unit was well packaged and in pristine condition and the cherry on top was getting it at the best price anywhere. I've been researching electric / virtual fireplaces for about one year and had come to the conclusion that currently there is no better, more realistic unit than the Modern Flames Orion line. The flame appearance is the BEST on the market because it was developed from real flames and allows you to choose from wood flames or gas flames (so you can change the feel of your fireplace depending on the occasion), the crackling fire sounds (I love sitting in front of a real campfire and listening to the sounds) and the different down-lighting / up-lighting colors means you can never get tired of this unit. I couldn't wait to test it out, so I gave it a test run before completing the wall mount build out and was blown away. It's not an inexpensive fireplace, but it will not become outdated anytime soon (or ever) so it is a worthwhile investment if you care as much about esthetics as the heating function. Thanks to Electric Fireplaces Plus for offering such a great product at such an excellent price!”

Electric Fireplaces Plus 5 star review on 1st May 2025

Helpful Report

(Athens) - Posted 2 months ago

“Great customer service and prompt response, i live across the country from them and the shipping was faster than expected”

Helpful Report

(Athens) - Posted 2 months ago

“Overall very happy. Delivered in the time frame they promised. It was well packaged and arrived without damage. Install was pretty easy. I was having a lot of electrical work done so I ended up having him hardwire it while he was around and he installed a wall switch. I like that the wall switch turns it back on to the previous mode so you don’t have to switch it every time you turn it off. Some mentioned the fan being loud but I don’t think it’s much louder than any other fireplace heater fans I’ve had. It def looks good for an electric fireplace, it’ll never replace a real flame, but it does a good job.”

Helpful Report

(Athens) - Posted 2 months ago

“Fireplaces came efficiently. Looks great. Easy to install. Very Happy!”

Helpful Report

(Athens) - Posted 2 months ago

“Fast shipping and delivery. Exceeding my customer service expectations. Veteran friendly dealer. Highly recommend.”

Helpful Report

(Athens) - Posted 2 months ago

“Our new 45” electric fireplace by Touchtone arrived in five days with no delivery charge. The fireplace was easy to install and has added warmth and beauty to our upstairs retreat view room. Perfect addition to atmosphere in our room.”

Electric Fireplaces Plus 5 star review on 17th April 2025

Helpful Report

(Athens) - Posted 2 months ago

“Order Dimplex Revillusion® 42" Built-In Electric Fireplace - RBF42-FG | 500002410 - it is so beautiful. Electric Fireplaces Plus had a great price and handled a delivery address change for me so quickly. Love love this fireplace and company.”

Helpful Report

(Athens) - Posted 3 months ago

“I recently ordered the Dimplex 42” Revillusion electric fireplace from ElectricFireplacesPlus.com, and I couldn’t be more satisfied with my experience. The store had excellent communication throughout the process, and the shipping was both free and incredibly fast. The fireplace arrived in perfect condition, thanks to its exceptional packaging—it’s clear that a lot of care went into ensuring it was well-protected during transit. You’d have to try hard to damage it with how well it was packed! Overall, a smooth, hassle-free shopping experience, and I would highly recommend this store!”

Helpful Report

(Athens) - Posted 3 months ago

“So realistic. One of our friends bought same set”

Electric Fireplaces Plus 5 star review on 17th March 2025

Helpful Report

(Athens) - Posted 3 months ago

“We love it. I was a bit hesitant to pull the trigger because there are so many options at an under $200 pricepoint, but our usable space only allowed for 18" leaving this as our only option. Once we got it situated, we agreed that, comparison aside, it is most definitely worth what we paid.”

Helpful Report

(Athens) - Posted 4 months ago

“The 45" fit perfectly into my remodeled 25 year old bookshelf system. Very easy to install, could not be happier.”

Electric Fireplaces Plus 5 star review on 13th March 2025

Helpful Report

(Athens) - Posted 4 months ago

“I cant review it because it is still in a box. We are getting closer to installing so I have no comment other than the delivery was very timely.”

Helpful Report

(Athens) - Posted 4 months ago

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Electric Fireplaces Plus is rated 4.7 based on 190 reviews