This couldnt have been any smoother of a transaction. I have been looking for a Modern Flames Orion Electric Fireplace for a few months now but decided it was time to finally purchase it. There are so many vendors I could have bought this from but Electric Fireplaces Plus stood out to me. I remember hitting the buy now button and 2 days later my fireplace is at my front doorstep. I inspected the product to make sure it wasn't damanged in shipping and plugged it in and it worked perfectly. I would easily refer anyone to this company for the purchase of an electric fireplace.