It’s been 2/3 years since I ordered things from END. on the regular and only once I had a bad experience with a T-shirt that was a bit mistreated but nothing a wash and ironing wouldn’t fix and quickly they gave me back 10% of the order as a sign of good service.
But since brexit they have no hands in nothing, it’s been 3 weeks since I ordered something and it says the order is shipped and completed since like 2 days after I paid.
Till now I don’t know where the order is, there’s no tracking number in my email, there’s absolutely no response from their emails, phone numbers, live chats etc and I’m still waiting to pay custom fees on a thing that should have arrived before brexit was initiated.
It’s a pity cause I liked their service but this is too much, it’s definitely the last time I order.
Just for an example my wife ordered something from Dover Street Market and it took 2/3 days to arrive.