I bought a pair of boots from END Clothing. To my disappointment, they arrived with a couple of defects. I shipped the boots back to England from Canada the next day.
Ruby from END promptly replied to my email regarding a refund for the boots and a reimbursement for the return shipping cost, which was $139.25 CAD. She was courteous and professional in process to resolve this issue.
Overall, this was an amazing customer service experience from a company that stands by their items.
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