I used to love your shop before. But now I don’t really recommend it after such an experience.
The Nike sneakers I got from you were disgusting. Horrible quality looking more like a fake one. The sneakers were covered with glue, the rubber on base looked like I got sneakers from Aliexpress..
I hoped that you would offer a 50% discount for this sneakers or free shipping back to you.
But you only say that you apologized and refund it after I send it to you.
All in all, I spend 55$ for shipping it to me and back. I stayed without sneakers. And it was only your fault, that you send to your customer such sneakers.
You must pay for your mistakes but not the customers.
Probably, I continued using ur service if you had offered 50% discount or free return. But you just say sorry:)) very professional!